{"id":7600,"date":"2023-11-03T14:27:46","date_gmt":"2023-11-03T13:27:46","guid":{"rendered":"https:\/\/clic1.wpenginepowered.com\/devoluciones-y-reembolsos\/"},"modified":"2025-01-23T10:56:21","modified_gmt":"2025-01-23T09:56:21","slug":"devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/www.clicproducts.eu\/es\/devoluciones-y-reembolsos\/","title":{"rendered":"Devoluciones y reembolsos"},"content":{"rendered":"\n<p><strong>Garant\u00eda del producto<br><\/strong>Seg\u00fan la legislaci\u00f3n de la UE, se concede al consumidor una garant\u00eda de 2 a\u00f1os (garant\u00eda legal) como protecci\u00f3n contra productos defectuosos.<\/p>\n\n\n\n<p><strong>Cancelar un pedido<br><\/strong>Puedes proceder a la cancelaci\u00f3n poni\u00e9ndote en contacto con el Servicio de Atenci\u00f3n al Cliente en support@overal.eu dentro de las 24 horas posteriores al pedido, comunicando que deseas cancelarlo. La cancelaci\u00f3n ser\u00e1 efectiva en un plazo de 24 horas y se te enviar\u00e1 inmediatamente un correo electr\u00f3nico de confirmaci\u00f3n.<\/p>\n\n\n\n<p><strong>Devoluci\u00f3n de un producto<br><\/strong>Los productos pueden ser sustituidos o reembolsados. Tienes 10 d\u00edas h\u00e1biles, a partir de la recepci\u00f3n de tu paquete, para informarnos de tu intenci\u00f3n de devolvernos uno o m\u00e1s productos, m\u00e1s otros 10 d\u00edas h\u00e1biles a partir de recibir nuestra confirmaci\u00f3n para devolvernos el art\u00edculo. Si la devoluci\u00f3n se realiza despu\u00e9s de este plazo, el paquete ser\u00e1 rechazado y devuelto al remitente.<\/p>\n\n\n\n<p><strong>Procedimiento de devoluci\u00f3n<br><\/strong>Ponte en contacto con nuestro servicio de atenci\u00f3n al cliente escribiendo a support@overal.eu Para enviar el producto que deseas devolver, elige un embalaje conforme a las normas o reutiliza el cart\u00f3n original, adjuntando la factura.<\/p>\n\n\n\n<p>Env\u00eda el paquete a la siguiente direcci\u00f3n<br>Overal Srl, Via delle Georgiche 9 00155, Roma (Italia)<\/p>\n\n\n\n<p>Si el motivo de la devoluci\u00f3n es causado por un error nuestro, previa verificaci\u00f3n por parte de nuestro Servicio de Atenci\u00f3n al Cliente, te enviaremos nuestro servicio de mensajer\u00eda de confianza que te permitir\u00e1 devolvernos los productos sin pagar los gastos de env\u00edo. En los dem\u00e1s casos, los costes y riesgos relacionados con la devoluci\u00f3n de los productos corren a cargo del cliente. <\/p>\n\n\n\n<p><strong>Las modalidades de reembolso<br><\/strong>Una vez que el Servicio de Atenci\u00f3n al Cliente haya aceptado el reembolso, lo mismo se realizar\u00e1 dentro de los 2-8 d\u00edas laborables, dependiendo del medio de pago utilizado.<\/p>\n\n\n\n<p><strong>Reembolso de productos personalizados (por ejemplo, lentes)<br><\/strong>En caso de personalizaci\u00f3n de las gafas (lentes antirreflejantes, lentes antiluz azul, etc.), el reembolso al cliente s\u00f3lo afectar\u00e1 al precio de las gafas, mientras que el coste de la personalizaci\u00f3n no se reembolsar\u00e1.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Garant\u00eda del productoSeg\u00fan la legislaci\u00f3n de la UE, se concede al consumidor una garant\u00eda de 2 a\u00f1os (garant\u00eda legal) como protecci\u00f3n contra productos defectuosos. Cancelar un pedidoPuedes proceder a la [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","footnotes":""},"class_list":["post-7600","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v26.1.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Devoluciones y reembolsos - CliC Eyewear Official<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clicproducts.eu\/es\/devoluciones-y-reembolsos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluciones y reembolsos - CliC Eyewear Official\" \/>\n<meta property=\"og:description\" content=\"Garant\u00eda del productoSeg\u00fan la legislaci\u00f3n de la UE, se concede al consumidor una garant\u00eda de 2 a\u00f1os (garant\u00eda legal) como protecci\u00f3n contra productos defectuosos. 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